Playing the Long Game: Building Lasting Relationships with Customers

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In this hands-on, participant-centered workshop, we’ll facilitate the commercial and industrial customer relationship conversation between utilities, addressing questions like, why do utilities want to engage C&I customers, how are utilities engaging these customers, and what do customers really want ? With support from our Strategic Energy Management (SEM) and Key Accounts experts, we invite you to join our interactive discussion to better understand the needs of your customers, the goals of engagement, and how to build trust and long-lasting relationships.

Todd Carlson, Dal-Tile Corporation

Danny Grady, City of Portland, Bureau of Planning and Sustainability

Jason Lee, CLEAResult

Keri Macklin, CLEAResult