Omni-Channel Marketing: From Customer Engagement to Customer Delight

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To be successful in today’s saturated media landscape, a marketing campaign needs to connect to customers wherever they are. From mobile to point-of-purchase, we’ll provide a framework to engage customers through modern, omni-channel marketing.

Julie Dietrich, KCP&L

Kelly Kuhle, CPS Energy

Harish Munagala, CLEAResult